This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TouchPad won't scroll in Firefox 6.0.2 (except for one website).

  • 1 பதிலளி
  • 28 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by koko3

AriTuckman
AriTuckman
more options

My TouchPad recently stopped scrolling in Firefox (6.0.2). I can't pin it to a specific update, but I may have missed that correlation. The scroll function works everywhere else, including in IE. Weirdly, it does work on one website (www.trainingweb.cogmed.com) but you need a password to enter. Otherwise, when I try to scroll, I see the little scrolling box but the page doesn't move which means I'm stuck using the little arrows in the page corners. Prior help forum responses suggested updating the TouchPad driver--Toshiba did not have a newer version than I already had, but I did download and replace it anyway in case it was corrupted. No luck. Totally aggravated.

Other specs: Toshiba laptop, Windows 7 Home Premium SP1

My TouchPad recently stopped scrolling in Firefox (6.0.2). I can't pin it to a specific update, but I may have missed that correlation. The scroll function works everywhere else, including in IE. Weirdly, it does work on one website (www.trainingweb.cogmed.com) but you need a password to enter. Otherwise, when I try to scroll, I see the little scrolling box but the page doesn't move which means I'm stuck using the little arrows in the page corners. Prior help forum responses suggested updating the TouchPad driver--Toshiba did not have a newer version than I already had, but I did download and replace it anyway in case it was corrupted. No luck. Totally aggravated. Other specs: Toshiba laptop, Windows 7 Home Premium SP1

All Replies (1)

koko3
koko3
more options

exactly the same problem here - after 6.0.2. the touchpad scrolling stoped working. Using Toshiba Portege R700 w/ Win 7 enterprise (32bit).

I do remember similar incident while using Lenovo ThinkPad X61 - new version of FF came out and I ended up updating Lenovo driver for trackpoint device...

My guestimate why the site you mentioned (cogmed.com) works is that it's a flash app and perhaps it (flash plugin) can still read your input from touchpad whilst FF can not.

Anyway, I am bit annoyed that these kind of situations occur with FF - my touchpad worked fine with 6.0.1 - why mess with a working code? ;)