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I cannot close Firefox to uninstall it.

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  • Last reply by David McRitchie

Wistarla
Wistarla
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I cannot close Firefox to uninstall it. It does not appear to be open anywhere. The program will also not open. How do I get rid of this program. Trying to unistall it through the controll panel does not work, it says I must close the program first. I need to get rid of it, please help me.

I cannot close Firefox to uninstall it. It does not appear to be open anywhere. The program will also not open. How do I get rid of this program. Trying to unistall it through the controll panel does not work, it says I must close the program first. I need to get rid of it, please help me.

All Replies (1)

David McRitchie
David McRitchie
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You will have to terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

Windows 7 keyboard shortcut "Ctrl+Shift+Esc" will go directly to the Windows Task Manager and reopen the last tab that you had open.

See item #38 Closing Firefox Properly in