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Recent printing problems from Gmail, print preview blank, works fine in IE

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  • Last reply by iamjayakumars

LizExter
LizExter
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Trying to print various reservations and receipts for upcoming trip. Trying to print from gmail, nothing would print. Tried using the printer icon provided in gmail, and laos tried "print preview" first, which opens to a blank page. "Page Setup" is a black screen. All of these things printed frone when using IE to reach my email account. Followed all the troubleshooting scenarios that Firefox has to fix printing problems, other than completely uninstalling an reinstalling the program. I run Windows XP, Firefox 22

Trying to print various reservations and receipts for upcoming trip. Trying to print from gmail, nothing would print. Tried using the printer icon provided in gmail, and laos tried "print preview" first, which opens to a blank page. "Page Setup" is a black screen. All of these things printed frone when using IE to reach my email account. Followed all the troubleshooting scenarios that Firefox has to fix printing problems, other than completely uninstalling an reinstalling the program. I run Windows XP, Firefox 22

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iamjayakumars
iamjayakumars
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  1. Close all firefox instances
  2. Go to the profile folder (usually named XXXXX.default) in %APPDATA%\Mozilla\Firefox\Profiles\ for windows.
  3. Open the prefs.js file with a text editor like notepad++
  4. Locate and erase any lines starting with user_pref("print.printer

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