Each time I open my Firefox browser, the following web page opens. Has my browser been hijacked? http:former/v18/?v=18&cid=4151&clickid=0066992567558218278&a=
Please help me get rid of the following web page that appears each time I open the Firefox browser. It appears as a separate page behind the browser window, and each time I close it. Very annoying -- has my version of Firefox been hacked? I have run Norton complete scan, etc. -- no problem detected. Here is the web page -- http://www.appround.biz/lp/videoperformer/v18/?v=18&cid=4151&clickid=0066992567558218278&a=1 == and this is the message on that page --
There is a new Video Player version. Install new version now for better performance
All Replies (3)
Hello, can you please try restarting Firefox in Safe mode.
see this article Diagnose Firefox issues using Troubleshoot Mode
You should never install software or a Firefox extension when a website asks you to do this as this is likely an effort to install malware.
You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.
Your System Details List shows the Default Tab 2.3.1 and the SafeSearch 2.1 extensions.
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Whenever you get a message / popup that software / files need to be updated,
DO NOT USE ANY OF THE PROVIDED LINKS.
While this may be a legitimate message, it could also be Malware or a Virus.
Any time you want or need to check for upgrades,
go to the web site of the True Owner of the program in question.
For example, to check out Firefox, go to Mozilla.org.