We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Even though I have blocked pop-ups under Options, I continue to receive continuous op-ups.

  • 2 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by SteveKS

Pop-ups continue to appear in great number when I am using Firefox. I have Norton 360 as a protective program, and Norton spent over an hour cleaning up and protecting my computer, which is a laptop with Windows 8 operating system. If there is not way to control the pop-ups and other interference, I will have to stop using Firefox.

Pop-ups continue to appear in great number when I am using Firefox. I have Norton 360 as a protective program, and Norton spent over an hour cleaning up and protecting my computer, which is a laptop with Windows 8 operating system. If there is not way to control the pop-ups and other interference, I will have to stop using Firefox.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello Philipp, I think the problem of the pop-ups has been solved, but I still need to perform a few more tests. I did need to telephone Norton for further problems, and they helped immensely. Thank you.

Read this answer in context 👍 0

All Replies (2)

hello, it looks like you have addons present which are adware.

please go to firefox > addons > extensions & remove Media Player, Video Player, Consumer Input, Webexp Enhanced.
also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hello Philipp, I think the problem of the pop-ups has been solved, but I still need to perform a few more tests. I did need to telephone Norton for further problems, and they helped immensely. Thank you.