This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox will not start after an update.

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది David

more options

I have to manually uninstall Firefox and manually install the update every time.

I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files.

Does the update process uninstall the previous version and then install the update version?

Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4?

OS is Windows XP latest release.

I have to manually uninstall Firefox and manually install the update every time. I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files. Does the update process uninstall the previous version and then install the update version? Part 2 -- I often cannot find the update manually on the Firefox site. I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4? OS is Windows XP latest release.

ప్రత్యుత్తరాలన్నీ (2)

more options
more options

Thanks kenton. But now pop-up says beta 5.

The real issue is what is going on. On one machine the update process works, but on my other machine it does not.

The machines are identical IBM T60s with Windows XP.

This is a real mystery, as well as being annoying.

A clue or suggestion any one?