Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

not sync

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Andrew

Raul Xavier
Raul Xavier
more options

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

ప్రత్యుత్తరాలన్నీ (1)

Andrew
Andrew
  • Moderator
more options

Please allow 24 hours after disconnecting and logging in again.

Ensure that you have a stable connection and that you have selected passwords to be synced.

Menu button -> [your email address/Firefox Account] -> Sync Settings -> Change (to check what you have selected)

Be sure to hit "sync now" as well.