This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Since 6/2/21 we haven't been able to send emails. See error message.

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది alangarrett

more options

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account try changing the ‘Authentication method’ in ‘Account Settings Outgoing server(SMTP)’ to ‘Password, transmitted insecurely’. If it used to work but now doesn’t, you may be susceptible to getting your password stolen.

Sending of the message failed. The Outgoing server (SMTP) smtpauth.earthlink.net does not seem to support encrypted passwords. If you just set up the account try changing the ‘Authentication method’ in ‘Account Settings Outgoing server(SMTP)’ to ‘Password, transmitted insecurely’. If it used to work but now doesn’t, you may be susceptible to getting your password stolen.

ఎంపిక చేసిన పరిష్కారం

and have you checked the setting in outgoing servers (SMTP)? it will have to be set to a non encrypted password even if you have used it for years with one.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

more options

ఎంపిక చేసిన పరిష్కారం

and have you checked the setting in outgoing servers (SMTP)? it will have to be set to a non encrypted password even if you have used it for years with one.

more options

Bingo, that worked! Thank you so much!