Roboform no longer works with Firefox 3.6.2 -- what do I have to do?
I reinstalled Firefox 3.6.2 due to HDD crash when I lost all my software. My Roboform used to work just fine with Firefox before the crash. I already paid Roboform for my software but I do NOT have an account nor a password. What is going on!!??? HELP Laverne P.S. I also tried FF 3.6.10 and 3.6.9 -- same problem
ప్రత్యుత్తరాలన్నీ (2)
Please contact Roboform for support, especially since you are a paying customer.
Roboform seems to have at least two different programs available now and I suspect that you installed the wrong Firefox extension for the "paid" version of their software.
http://www.roboform.com/platforms/browsers/firefox
I think this extension - https://addons.mozilla.org/en-US/firefox/addon/750/ - is what goes with their "paid" service.
The easiest way to contact support is just to send in a ticket: http://support.roboform.com/php/rtss/main/
I'm sure they will be able to help you get this solved.