This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

When I'm downloading a video using dwhelper why does it cost twice the size of the file even when I turn off the displayed video.

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

Muzza57
Muzza57
more options

I have a download utility to keep an eye on quantities of download. This value corresponds with my ISP as well. i.e. for instance if I want to download a video (say 30 meg), I initate it and turn off the displayed picture and it will be over 60 meg that I download???

I have a download utility to keep an eye on quantities of download. This value corresponds with my ISP as well. i.e. for instance if I want to download a video (say 30 meg), I initate it and turn off the displayed picture and it will be over 60 meg that I download???

การตอบกลับทั้งหมด (3)

Barbosabyte
Barbosabyte
more options

That is the way dwhelper works. You are actually loading the video, even if you turn off the displayed picture. The only way to stop the loading would be closing the tab, but I don't know if dwhelper would keep downloading

Muzza57
Muzza57 เจ้าของคำถาม
more options

I did turn off the tab.It makes no difference. I'm sure it never used to do this

FredMcD
FredMcD
more options

Some users had reported problem with dwhelper.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a download manager.