We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why are my password files are empty after I used Mozbackup to transfer files to new pc -

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

more options

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

วิธีแก้ปัญหาที่เลือก

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.