Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I have downloaded Firefox but the icon disappeared when I logged off.

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

M.Helena2
M.Helena2
more options

Right after I downloaded the program, I had the round icon on the bar at the bottom of my screen. When I logged off and went back on later the icon was gone. I don't know how to get into the Firefox browser without the icon. Thanks!

Right after I downloaded the program, I had the round icon on the bar at the bottom of my screen. When I logged off and went back on later the icon was gone. I don't know how to get into the Firefox browser without the icon. Thanks!

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still have the Firefox program folder with the Firefox.exe program file?

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

If that is the case then you can create a new desktop icon via the right-click context menu:

  • Send to > Desktop