This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I'm trying to move Thunderbird data to my new computer but cannot download thunderbird without donating again. Why is this?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

alko
alko
more options

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

I downloaded and installed (and donated) Thunderbird on my Vista PC a few weeks ago. I have just installed a new PC and want to move my Thunderbird data from my old Vista PC to a new Windows 10 PC but I cannot download Thunderbird because the donate screen will not let me move forward without another donation. Do I have to donate each I want to download?

วิธีแก้ปัญหาที่เลือก

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

Zenos
Zenos
more options

วิธีแก้ปัญหาที่เลือก

Please post a screenshot showing this donation screen.

Thunderbird is free. You may donate if you wish, but you don't have to.