This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Facebook messenger doesn't work with Firefox 61.0.2 (mac).

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Shadow110

more options

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

When I select fb chat/messenger, it won't load, I just get the gray spinning icon. I tried restarting Firefox in safe mode, and the same thing happens. Fb messenger works fine on Chrome, not sure what is wrong with Firefox.

การตอบกลับทั้งหมด (1)

more options

Hi, sorry to hear that. Yes can see that you were in Safe Mode when made the question.

Please : try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.