This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

SMTP Timeout error message

  • 5 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 266 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Billy

more options

I am trying to set up SMTP in Thunderbird for use with a centurytel.net account.

I have copied my settings from OUTLOOK that have no issues sending out mail as follows: SERVER NAME: smtp.centurylink.net PORT: 587 CONNECTION SECURITY: SSL/TLS AUTHENTICATION METHOD: Normal Password

Despite this immediately I send a message I get the following error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.centurylink.net timed out. Try again.

I am also using AVAST PREMIER Firewall and have it set to allow THUNDERBIRD on all ports in APPLICATION RULES. I also run AVAST PREMIER CORE SHIELDS. I have disabled all of these and the FIREWALL too but have no success in sending via THUNDERBIRD (Outlook continues to be successful).

Any help please ...

I am trying to set up SMTP in Thunderbird for use with a centurytel.net account. I have copied my settings from OUTLOOK that have no issues sending out mail as follows: SERVER NAME: smtp.centurylink.net PORT: 587 CONNECTION SECURITY: SSL/TLS AUTHENTICATION METHOD: Normal Password Despite this immediately I send a message I get the following error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.centurylink.net timed out. Try again. I am also using AVAST PREMIER Firewall and have it set to allow THUNDERBIRD on all ports in APPLICATION RULES. I also run AVAST PREMIER CORE SHIELDS. I have disabled all of these and the FIREWALL too but have no success in sending via THUNDERBIRD (Outlook continues to be successful). Any help please ...

วิธีแก้ปัญหาที่เลือก

Your security program may very well be causing timeouts, but I think you should first change the connection security to STARTTLS, on port 587, according to their recommendation, and see if it makes any difference. If not, start your computer in safe mode and run TB to test if Avast is a factor.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (5)

more options

See the notes here https://bugzilla.mozilla.org/

The certificate error will not have gone away. It is hacking, but you apparently don't mind paying for software that hacks your computer. It prevents hacking after all.

more options

วิธีแก้ปัญหาที่เลือก

Your security program may very well be causing timeouts, but I think you should first change the connection security to STARTTLS, on port 587, according to their recommendation, and see if it makes any difference. If not, start your computer in safe mode and run TB to test if Avast is a factor.

more options

Thanks - was on Port 587 but StartTLS worked great. Thank you.

Paul

more options

Didnt need to change AVAST either BTW.

more options

Sorry Matt - did not understand what you were wanting me to do but sfhowes nailed it.