This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

firefox crushs plugin and while playing youtube it stops net connectivity unless I reboot my laptop? why is that hapenning???

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 126 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย kobe

more options

when I open youtube firefox stop working anf meanwhile it stops other OS as well.... eg.. if I drag or forward any scene on youtube it stops working unless I restart my laptop. I don't know why it does not work for other as well unless I reboot my system?? I got fed up and thinking to switch on chrome.


moderator edited the title of this thread

when I open youtube firefox stop working anf meanwhile it stops other OS as well.... eg.. if I drag or forward any scene on youtube it stops working unless I restart my laptop. I don't know why it does not work for other as well unless I reboot my system?? I got fed up and thinking to switch on chrome. ''moderator edited the title of this thread''

เปลี่ยนแปลงโดย the-edmeister เมื่อ

การตอบกลับทั้งหมด (1)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.