Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Download helper stopped working on youtube

  • 2 个回答
  • 21 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

About a week ago, download helper stopped working on all youtube videos. It works perfectly fine on my other laptop so I know it's not an issue with the add-on itself/youtube. The icon doesn't spin when I'm watching anything on youtube, and I've tried watching the same vid on the 2nd laptop and I can download it without any issues. Download helper has no issues at all downloading from other sites just youtube.

I've reinstalled both firefox and download helper multiple times, obviously deleted all cookie and data, which I always delete anyways. I've tried using a new profile on firefox, changed the download location as well. Both laptops has pretty much the same stuff running, in fact the laptop that is working has even more programs/apps ect. yet it is fine.

About a week ago, download helper stopped working on all youtube videos. It works perfectly fine on my other laptop so I know it's not an issue with the add-on itself/youtube. The icon doesn't spin when I'm watching anything on youtube, and I've tried watching the same vid on the 2nd laptop and I can download it without any issues. Download helper has no issues at all downloading from other sites just youtube. I've reinstalled both firefox and download helper multiple times, obviously deleted all cookie and data, which I always delete anyways. I've tried using a new profile on firefox, changed the download location as well. Both laptops has pretty much the same stuff running, in fact the laptop that is working has even more programs/apps ect. yet it is fine.

所有回复 (2)

more options

Check out the add on's support site http://www.downloadhelper.net/support-expert.php and make sure you have the most recent version of the add on installed. For more questions please contact the developer of the add on.

more options

Please update your outdated Shockwave Flash 11.9 r900 version.

You can find the latest Flash player versions for Firefox on this page: