Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Can't get Thunderbird to work with ATT

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

NateInWisconsin
NateInWisconsin
more options

I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message:

[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no]

I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account.

Help!

I went to Thunderbird, clicked on 'File', 'New', then 'Get a New Mail Account'. I filled in my name, e-mail address (my att.net one), and my password. Everything seemed to be going fine until I hit 'Done'. Then I got this error message: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 57" data: no] I click 'Okay', and for the past 45 minutes I've had the little spiraling circle with 'Checking Password'. I put in the correct password for my AT&T account. Help!

การตอบกลับทั้งหมด (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

File > new > existing account is what you need.... you are adding an existing ATT account.

NateInWisconsin
NateInWisconsin เจ้าของคำถาม
more options

I do that, I get this message: 'Incoming server already exists'. Still unable to get mail.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

So you have created your account and it is not working. is that the case?

What happens when you press Shift+F5