Preference prevents videos on other sites from being played?
Hey, I cannot watch anime on 9anime.to (clicking on a video doesn't work there) yesterday, when I was instructed to turn off the browser.tabs.unloadOnLowMemory preference. Is this the result of turning that preferemce off?
If so, is there a way to fix that problem?
Chosen solution
Likely not. The browser.tabs.unloadOnLowMemory pref only prevents Firefox from suspending (unloading) tabs that haven't been used (visited) for a while and you are low on available memory.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more details and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" from websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Manage Data
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
All Replies (2)
Chosen Solution
Likely not. The browser.tabs.unloadOnLowMemory pref only prevents Firefox from suspending (unloading) tabs that haven't been used (visited) for a while and you are low on available memory.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more details and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" from websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Manage Data
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
I don't have any Extensions.
I did what you suggested, but the problem is still there.
I am deeply sorry for wasting your and the Support Staff's time.