Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

At the end of the day when I turn my computer off I lose the download of firefox 3.6 and have to download again, but if I put it to sleep I don't lose 3.6.

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by James

marelharstad@gmail.compamp
marelharstad@gmail.compamp
more options

When ever I put my computer to sleep after downloading version 3.6 I retain the update, but if I turn my computer off at night I lose version 3.6 and then I need to download 3.6 again.

When ever I put my computer to sleep after downloading version 3.6 I retain the update, but if I turn my computer off at night I lose version 3.6 and then I need to download 3.6 again.

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Did you install Firefox correctly?

How to download and install Firefox on Mac