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I've reinstalled Windows, didn't backup Firefox bookmarks (i tought Firefox Sync will do that for me) and now it seems i've lost them. What can i do?

  • 6 replies
  • 21 have this problem
  • 6 views
  • Last reply by hoangtuan

andy310584
andy310584
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After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps where completed and hitting the sync now button, no syncing was done. no old bookmarks links or directories we're restored. please help! thanks.

After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps where completed and hitting the sync now button, no syncing was done. no old bookmarks links or directories we're restored. please help! thanks.

Chosen solution

You can't get your data from the Sync server without the proper SyncKey, which is used to encrypt your data going to the server and decrypt it when it is downloaded back to Firefox. When you obtain a new SyncKey for an account, the server is wiped of all your data so it doesn't fall into the wrong hands.

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All Replies (6)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

You can't get your data from the Sync server without the proper SyncKey, which is used to encrypt your data going to the server and decrypt it when it is downloaded back to Firefox. When you obtain a new SyncKey for an account, the server is wiped of all your data so it doesn't fall into the wrong hands.

andy310584
andy310584 Question owner
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Ok. My mistake. I didn't new that if sync generates a new password you will lost all of your data. i'll be carefull next time. thanks edmeister!

dashwing
dashwing
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I have my old sync key, where do i enter it to get my old bookmarks, when i go to sync options in tools on FF4 i dont see any place to replace it and re-sync, thanks!

znzx_11@163.com
znzx_11@163.com
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me too

ctrc
ctrc
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Same for me. I have reinstalled windows. I tried to restore my bookmarks (previously Sync with FF4) but it's not working  !

However the Sync restored my passwords...

hoangtuan
hoangtuan
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Here is Solution for you if you want to get new sync key: 

     http://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_ive-lost-my-sync-key-what-can-i-do

Attention please: you can get new sync key for last account but your data in this account will be clear by this way.

Modified by hoangtuan