This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my close (x) button doesnt work, neither do menu buttons in web pages

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by cor-el

more options

When I have a web page open after a minute or so the close, minimise and maximise buttons stop working. Also if you open a menu list on a web page you cant select anything from the page. The sceen doesnt seem to recognise the menu and when you click on an item it clicks on what is behind the menu. For example I cant select the time frame for the next selection on this page (this happens... I had to select it using the curser keys)

When I have a web page open after a minute or so the close, minimise and maximise buttons stop working. Also if you open a menu list on a web page you cant select anything from the page. The sceen doesnt seem to recognise the menu and when you click on an item it clicks on what is behind the menu. For example I cant select the time frame for the next selection on this page (this happens... I had to select it using the curser keys)

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).