This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tried clearing 'download history' to fix hanging, but then it hangs

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

sheppe
sheppe
more options

Running 6.0 on Vista. Firefox was hanging, so tried all the debug options on Mozilla website. Seemed to be a DownloadHistory issue, but when I try to clear the history, Firefox hangs again, every time.

Running 6.0 on Vista. Firefox was hanging, so tried all the debug options on Mozilla website. Seemed to be a DownloadHistory issue, but when I try to clear the history, Firefox hangs again, every time.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the file downloads.sqlite in the Profile Folder

See:

sheppe
sheppe Question owner
more options

Tried that. Now I get an error similar to this one: http://support.mozilla.com/en-US/questions/792258?s=sanitize+bug&as=s

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is usually a problem with using Clear Recent History to clear the cookies.

Firefox tries to clear the cookies created by plugins as well by opening a plugin-container process for each and waiting for a response. If that takes too much time then you get that error.