This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 20 doesn't accept enter key on address bar

  • 2 replies
  • 8 have this problem
  • 7 views
  • Last reply by cor-el

GlennPT
GlennPT
more options

I am having a weird problem with Mozilla Firefox Version 20. We just setup this user with an XP workstation that was being used by other user. The user was on Windows 7 PC prior to this. When the user is logged in the XP PC and tries to use Firefox it will not accept the enter key or mouse input to go to a website in the address bar, the search bar has the same problem. The user can go to other sites from shortcuts or history with no problem. If we logon with the domain administrator account Firefox works fine. So far I have tried running Firefox in safe mode and disabling all plugins and add-ons. That didn’t make a difference. User profiles are redirected to the Windows 2008 R2 server. I have tried uninstalling and reinstalling Firefox. My only thought it that the problem is somehow related to a profile issue. Anyone have any thoughts. Thanks

I am having a weird problem with Mozilla Firefox Version 20. We just setup this user with an XP workstation that was being used by other user. The user was on Windows 7 PC prior to this. When the user is logged in the XP PC and tries to use Firefox it will not accept the enter key or mouse input to go to a website in the address bar, the search bar has the same problem. The user can go to other sites from shortcuts or history with no problem. If we logon with the domain administrator account Firefox works fine. So far I have tried running Firefox in safe mode and disabling all plugins and add-ons. That didn’t make a difference. User profiles are redirected to the Windows 2008 R2 server. I have tried uninstalling and reinstalling Firefox. My only thought it that the problem is somehow related to a profile issue. Anyone have any thoughts. Thanks

All Replies (2)

pixel-16
pixel-16
more options

This link might help you solve your problem: Mozilla support forum

Modified by pixel-16

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There appears to be a problem with Firefox 20 with UNC paths when using roaming profiles on network servers.

Maybe it is possible to map this network share to a drive letter instead and update the profiles.ini file accordingly.

This is currently investigated and tracked via this bug report.

  • Bug 857672 - Address Bar not working (roaming profiles;UNC path support OS.File)

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)