We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Homepage has been deleted. Will not reload and save. Help needed.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

sonny7445
sonny7445
more options

This is the second time this has happened!!! For whatever reason, Firefox has updated, rebooted itself while off line. When I attempt to log in, my original login homepage (My Yahoo) no longer auto boots in Firefox. I now login with the Firefox start page. When I attempt to change back to and reset my homepage to my original My Yahoo page, it will not set. When I close Firefox and restart, I once again get the Firefox start tab. I also can use a second browser, IE and that browser is working just fine. All of my bookmarks remain in tact on the Firefox home page. The only thing that seems to not be working is the auto load to my original homepage "My Yahoo". While I like the security offered by Firefox and regularly use it as my preferred browser, this is VERY frustrating and I would like to find a way to restore my homepage to My Yahoo.

This is the second time this has happened!!! For whatever reason, Firefox has updated, rebooted itself while off line. When I attempt to log in, my original login homepage (My Yahoo) no longer auto boots in Firefox. I now login with the Firefox start page. When I attempt to change back to and reset my homepage to my original My Yahoo page, it will not set. When I close Firefox and restart, I once again get the Firefox start tab. I also can use a second browser, IE and that browser is working just fine. All of my bookmarks remain in tact on the Firefox home page. The only thing that seems to not be working is the auto load to my original homepage "My Yahoo". While I like the security offered by Firefox and regularly use it as my preferred browser, this is VERY frustrating and I would like to find a way to restore my homepage to My Yahoo.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js.