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Errore chiusura programma

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gianpiero.tocigl
gianpiero.tocigl
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Buongiorno dopo l'ultimo aggiornamento una volta chiuso il software compare una finestra di errore e per riaprire il programma occorre attendere qualche minuto. La finestra riporta la seguente informazione:

Siamo spiacenti Thunderbird ha riscontrato un problema imprevisto e si è chiuso. Per aiutare a individuare e risolvere il problema, è possibile inviare una segnalazione per questo blocco.

Come è possibile risolvere l'errore? Grazie


Questo il dettaglio dell'errore:

AbortMessage: ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602 AdapterDeviceID: 0x0152 AdapterDriverVersion: 10.18.10.5161 AdapterSubsysID: 11d71734 AdapterVendorID: 0x8086 Add-ons: tbsortfolders%40xulforum.org:2.1.1,it-IT%40dictionaries.addons.mozilla.org:5.1,confirmbeforedelete%40caligraf:1.5.5,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2 AsyncShutdownTimeout: {"phase":"profile-change-teardown","conditions":[{"name":"Extension shutdown: tbsortfolders@xulforum.org","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]},{"name":"Extension shutdown: confirmbeforedelete@caligraf","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]}]} AvailablePageFile: 11438231552 AvailablePhysicalMemory: 9399820288 AvailableVirtualMemory: 138530793848832 BlockedDllList: BreakpadReserveAddress: 2776207065088 BreakpadReserveSize: 83886080 BuildID: 20211101223011 CPUMicrocodeVersion: 0x21 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1636832111 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1636288483 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["dataexchange.dll","DWrite.dll","twinapi.dll","BCP47mrm.dll","Windows.UI.dll","wscapi.dll","ntshrui.dll","cscapi.dll","InputHost.dll","Bcp47Langs.dll","wshbth.dll","textinputframework.dll","webauthn.dll","winmm.dll","wsock32.dll","OneCoreCommonProxyStub.dll","wininet.dll","dbgcore.dll","dbghelp.dll","cdp.dll","iertutil.dll","srvcli.dll","urlmon.dll","OneCoreUAPCommonProxyStub.dll","version.dll","FWPUCLNT.DLL","winhttp.dll","mscms.dll","ColorAdapterClient.dll","twinapi.appcore.dll","WindowManagementAPI.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","rasadhlp.dll","npmproxy.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","avrt.dll","policymanager.dll","msacm32.dll","wdmaud.drv","midimap.dll","msacm32.drv","winrnr.dll","pnrpnsp.dll","ksuser.dll","NapiNSP.dll","netprofm.dll","nlaapi.dll","msimg32.dll","propsys.dll","wtsapi32.dll","d3d11.dll","dsreg.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","msvcp110_win.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","crypt32.dll","cfgmgr32.dll","gdi32full.dll","ucrtbase.dll","msvcp_win.dll","wintrust.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","clbcatq.dll","advapi32.dll","msvcrt.dll","SHCore.dll","oleaut32.dll","kernel32.dll","gdi32.dll","imagehlp.dll","shell32.dll","sechost.dll","shlwapi.dll","psapi.dll","nsi.dll","user32.dll","msctf.dll","ws2_32.dll","combase.dll","rpcrt4.dll","setupapi.dll","imm32.dll","ole32.dll","ntdll.dll","msi.dll","winmmbase.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","usp10.dll","edputil.dll","explorerframe.dll","directmanipulation.dll","Windows.Globalization.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","nssckbi.dll","freebl3.dll","nss3.dll","softokn3.dll","mozglue.dll","ldap60.dll","lgpllibs.dll","prldap60.dll","xul.dll","rnp.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP- xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602) ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 852 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1636831876 SystemMemoryUsePercentage: 26 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211101223011","version":"91.3.0","vendor":null,"displayVersion":"91.3.0","platformVersion":"91.3.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":12133,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1348},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics","vendorID":"0x8086","deviceID":"0x0152","subsysID":"11d71734","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVendor":null,"driverVersion":"10.18.10.5161","driverDate":"8-6-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"it","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"IT","privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5408:"IPC I/O Parent",8852:"Link Monitor #1",4092:"Permission",2552:"Timer",5404:"JS Watchdog",9772:"TaskController Thread #0",7668:"TaskController Thread #1",2948:"TaskController Thread #2",9020:"TaskController Thread #3",8608:"Cache2 I/O",10080:"Cookie",6320:"BackgroundThreadPool #2",1224:"Worker Launcher",6476:"IPDL Background",1836:"VsyncIOThread",6108:"IPC Launch",5572:"WindowsVsyncThread",10124:"Compositor",8296:"ImageIO",4532:"StyleThread#0",5388:"StyleThread#1",9888:"StyleThread#2",8816:"ImageBridgeChld",496:"PlayEventSound",9660:"ProcessHangMon",3548:"GMPThread",1840:"HTML5 Parser",1852:"TRR Background",8964:"BgIOThreadPool #1",7208:"QuotaManager IO",596:"DOM Worker",5220:"ProxyResolution",4212:"DNS Resolver #1",5564:"DNS Resolver #2",10028:"mozStorage #4",9852:"DNS Resolver #3",5616:"mozStorage #5",7440:"URL Classifier",5392:"RemoteLzyStream",1356:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 14668599296 TotalPhysicalMemory: 12722442240 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 2354.1454 Version: 91.3.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: it

Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.

Buongiorno dopo l'ultimo aggiornamento una volta chiuso il software compare una finestra di errore e per riaprire il programma occorre attendere qualche minuto. La finestra riporta la seguente informazione: ''Siamo spiacenti Thunderbird ha riscontrato un problema imprevisto e si è chiuso. Per aiutare a individuare e risolvere il problema, è possibile inviare una segnalazione per questo blocco.'' Come è possibile risolvere l'errore? Grazie Questo il dettaglio dell'errore: AbortMessage: ###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602 AdapterDeviceID: 0x0152 AdapterDriverVersion: 10.18.10.5161 AdapterSubsysID: 11d71734 AdapterVendorID: 0x8086 Add-ons: tbsortfolders%40xulforum.org:2.1.1,it-IT%40dictionaries.addons.mozilla.org:5.1,confirmbeforedelete%40caligraf:1.5.5,google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2 AsyncShutdownTimeout: {"phase":"profile-change-teardown","conditions":[{"name":"Extension shutdown: tbsortfolders@xulforum.org","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]},{"name":"Extension shutdown: confirmbeforedelete@caligraf","state":{"state":"Startup: Run manifest, asyncEmitManifestEntry(\"background\")"},"filename":"resource://gre/modules/addons/XPIProvider.jsm","lineNumber":2602,"stack":["resource://gre/modules/addons/XPIProvider.jsm:startup/<:2602","resource://gre/modules/AsyncShutdown.jsm:observe:575"]}]} AvailablePageFile: 11438231552 AvailablePhysicalMemory: 9399820288 AvailableVirtualMemory: 138530793848832 BlockedDllList: BreakpadReserveAddress: 2776207065088 BreakpadReserveSize: 83886080 BuildID: 20211101223011 CPUMicrocodeVersion: 0x21 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1636832111 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1636288483 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["dataexchange.dll","DWrite.dll","twinapi.dll","BCP47mrm.dll","Windows.UI.dll","wscapi.dll","ntshrui.dll","cscapi.dll","InputHost.dll","Bcp47Langs.dll","wshbth.dll","textinputframework.dll","webauthn.dll","winmm.dll","wsock32.dll","OneCoreCommonProxyStub.dll","wininet.dll","dbgcore.dll","dbghelp.dll","cdp.dll","iertutil.dll","srvcli.dll","urlmon.dll","OneCoreUAPCommonProxyStub.dll","version.dll","FWPUCLNT.DLL","winhttp.dll","mscms.dll","ColorAdapterClient.dll","twinapi.appcore.dll","WindowManagementAPI.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","rasadhlp.dll","npmproxy.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","avrt.dll","policymanager.dll","msacm32.dll","wdmaud.drv","midimap.dll","msacm32.drv","winrnr.dll","pnrpnsp.dll","ksuser.dll","NapiNSP.dll","netprofm.dll","nlaapi.dll","msimg32.dll","propsys.dll","wtsapi32.dll","d3d11.dll","dsreg.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","msvcp110_win.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","umpdc.dll","powrprof.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","crypt32.dll","cfgmgr32.dll","gdi32full.dll","ucrtbase.dll","msvcp_win.dll","wintrust.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","clbcatq.dll","advapi32.dll","msvcrt.dll","SHCore.dll","oleaut32.dll","kernel32.dll","gdi32.dll","imagehlp.dll","shell32.dll","sechost.dll","shlwapi.dll","psapi.dll","nsi.dll","user32.dll","msctf.dll","ws2_32.dll","combase.dll","rpcrt4.dll","setupapi.dll","imm32.dll","ole32.dll","ntdll.dll","msi.dll","winmmbase.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","usp10.dll","edputil.dll","explorerframe.dll","directmanipulation.dll","Windows.Globalization.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","nssckbi.dll","freebl3.dll","nss3.dll","softokn3.dll","mozglue.dll","ldap60.dll","lgpllibs.dll","prldap60.dll","xul.dll","rnp.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP- xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/addons/XPIProvider.jsm:2602) ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 852 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1636831876 SystemMemoryUsePercentage: 26 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20211101223011","version":"91.3.0","vendor":null,"displayVersion":"91.3.0","platformVersion":"91.3.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":12133,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"it-IT","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1348},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics","vendorID":"0x8086","deviceID":"0x0152","subsysID":"11d71734","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32","driverVendor":null,"driverVersion":"10.18.10.5161","driverDate":"8-6-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"it","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"IT","privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5408:"IPC I/O Parent",8852:"Link Monitor #1",4092:"Permission",2552:"Timer",5404:"JS Watchdog",9772:"TaskController Thread #0",7668:"TaskController Thread #1",2948:"TaskController Thread #2",9020:"TaskController Thread #3",8608:"Cache2 I/O",10080:"Cookie",6320:"BackgroundThreadPool #2",1224:"Worker Launcher",6476:"IPDL Background",1836:"VsyncIOThread",6108:"IPC Launch",5572:"WindowsVsyncThread",10124:"Compositor",8296:"ImageIO",4532:"StyleThread#0",5388:"StyleThread#1",9888:"StyleThread#2",8816:"ImageBridgeChld",496:"PlayEventSound",9660:"ProcessHangMon",3548:"GMPThread",1840:"HTML5 Parser",1852:"TRR Background",8964:"BgIOThreadPool #1",7208:"QuotaManager IO",596:"DOM Worker",5220:"ProxyResolution",4212:"DNS Resolver #1",5564:"DNS Resolver #2",10028:"mozStorage #4",9852:"DNS Resolver #3",5616:"mozStorage #5",7440:"URL Classifier",5392:"RemoteLzyStream",1356:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 14668599296 TotalPhysicalMemory: 12722442240 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 2354.1454 Version: 91.3.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 Provider di servizi TCPv6 RSVP : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi TCP RSVP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi UDPv6 RSVP : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Provider di servizi UDP RSVP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: it Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.

Tüm Yanıtlar (3)

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Succede anche se lanci Thunderbird in safe mode? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird

gianpiero.tocigl
gianpiero.tocigl Sorunun sahibi
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Ho provato anche lanciando in safe mode. Ho anche provato a disattivare i componenti aggiuntivi ma il problema persiste. Posso aggiungere che nella barra delle applicazioni rimane l'icona dei messaggi fino al momento della chiusura della finestra dell'errore.

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In questo caso può essere che si sia corrotto il profilo. Prova intanto a crearne uno nuovo SENZA configurare l'account email e SENZA cancellare il profilo attuale. Prova se questo nuovo profili si chiude regolarmente -> https://support.mozilla.org/it/kb/utilizzare-piu-profili

Se l'errore non compare:

  1. fai un backup del vecchio profilo -> https://support.mozilla.org/it/kb/profili-thunderbird#w_effettuare-una-copia-di-sicurezza-del-profilo
  2. prova a migrare i dati dal vecchio al nuovo profilo -> https://support.mozilla.org/it/kb/trasferire-dati-thunderbird-nuovo-computer

Se l'errore ricompare, dovresti:

  1. Creare un nuovo profilo pulito
  2. Migrare solo le mail con l'estensione ImportExportTools NG
  3. Riconfigurare infine gli account

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