Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox 6 will not launch and I cannot get my crash report from crash-stats.mozilla.com

  • 1 yanıt
  • 82 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: mgmm1

roachetta
roachetta
more options

Worked fine until updated to version 6. Now when I open it I get the: "We're Sorry - Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." It never restarts, just the continuous error box.

It will not start in safe mode. I have tried every combination. The firefox troubleshooting says to look at the crash report. I get a 404 from https://crash-stats.mozilla.com/report/index/(number without bp-) every time.

I have tried to completely uninstall and and remove related folders and completely reinstall and still the same results.

Worked fine until updated to version 6. Now when I open it I get the: "We're Sorry - Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." It never restarts, just the continuous error box. It will not start in safe mode. I have tried every combination. The firefox troubleshooting says to look at the crash report. I get a 404 from https://crash-stats.mozilla.com/report/index/(number without bp-) every time. I have tried to completely uninstall and and remove related folders and completely reinstall and still the same results.

Tüm Yanıtlar (1)

mgmm1
mgmm1
more options

This sounds the same as my issue. I was browsing in Firefox v6.0 last night and all of a sudden it closed with no notice or error message. When I tried to open FF I received the messaga; We're Sorry - Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." I does not restart. I have been using IE to browse for a solution and nothing works other than opening as administrator. Now this problem is only on one of my laptops and is fine on my desktop and other laptops so it appears to be something specific to my laptop which is running Window XP Home and Service Pack 3.

Some suggestions were to change the profile (did not work), end the firefox.exe process in task manager (not running in processes) and delete an xpicleanup.exe (not listed).

The only thing that works is to run as administrator but I have to do this everytime. Is ther a solution? file.