Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Don't know why but when entering my log in and password to certain sites (including my bank!) I'm directed to download Internet Explorer and use Bing!!

  • 2 відповіді
  • 1 має цю проблему
  • 13 переглядів
  • Остання відповідь від cor-el

more options

Twice within the last week, when I have entered my login and password to two different websites (one was my Wells Fargo Bank log in where I entered my log in and password and the other was the Fairmont Hotel Club where I also entered my log in and password, I was immediately directed to a website where I was encouraged to download Internet Explorer and use Bing to search. Very distressing since I had just entered my password and log in to my bank account information. When I hit the back arrow to find the site again, it does not pop up. What should I do and what is going on?

Twice within the last week, when I have entered my login and password to two different websites (one was my Wells Fargo Bank log in where I entered my log in and password and the other was the Fairmont Hotel Club where I also entered my log in and password, I was immediately directed to a website where I was encouraged to download Internet Explorer and use Bing to search. Very distressing since I had just entered my password and log in to my bank account information. When I hit the back arrow to find the site again, it does not pop up. What should I do and what is going on?

Усі відповіді (2)

more options

This is not a reply but is the website that I am directed to: https://ieonline.microsoft.com/#ieslice

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also: