Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I donated to Mozilla this morning, now I am getting virus attacks to my pc.

  • 5 відповідей
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від James

smileback
smileback
more options

This morning, I sent a donation (through PayPal) to Mozilla, at their request. Three hours later, I logged back into my PC, and my Malware Bytes software kept blocking repeated attacks to my PC, specifically the Mozilla X86 files. This is not good public relations on Mozilla's part. I'm not donating in the future if I have to contend with virus attacks. Thank You, Carol Warner

This morning, I sent a donation (through PayPal) to Mozilla, at their request. Three hours later, I logged back into my PC, and my Malware Bytes software kept blocking repeated attacks to my PC, specifically the Mozilla X86 files. This is not good public relations on Mozilla's part. I'm not donating in the future if I have to contend with virus attacks. Thank You, Carol Warner

Обране рішення

https://donate.mozilla.org/ https://donate.mozilla.org/faq

It would be a very hot topic here if Mozilla was doing any form of attacks on your Firefox install after a donation

You really need to give more details on what and where that Malwarebytes is claiming on.

Читати цю відповідь у контексті 👍 1

Усі відповіді (5)

FredMcD
FredMcD
more options

Have you installed anything of late? What link did you use to send your donation?

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

Do you have Malwarebytes Anti-Exploit installed? And can you tell us what exact errors you're seeing or screenshot them & attach them here?

Malwarebytes Anti-Exploit is giving some people a "Couldn't load XPCOM" error.

Змінено NoahSUMO

James
James
  • Top 25 Contributor
  • Moderator
more options

Вибране рішення

https://donate.mozilla.org/ https://donate.mozilla.org/faq

It would be a very hot topic here if Mozilla was doing any form of attacks on your Firefox install after a donation

You really need to give more details on what and where that Malwarebytes is claiming on.

smileback
smileback Власник питання
more options

Thank you for your replies. I did not mean to infer that Mozilla caused the problem. I used PayPal for the donation.

I have not installed any new software. I logged off my PC (disconnected from the internet) after I made the donation. When I logged back on about 3 hours later, and tried to initiate Firefox, I started to get repeated notices from Malware bytes about a virus intrusion. It was going after the Mozilla 86 files. It said it was something like "ss.syscd.com". I started Malware bytes Chameleon (mostly by accident), and I ran a scan. The scan killed the virus.

I don't have Malwarebytes Anti-Exploit installed.

James
James
  • Top 25 Contributor
  • Moderator
more options

Posts about Malwarebytes and *syscd.com have been popping up for a few days and none of the other threads had any mention of doing a donation.