Thunderbird uses wrong mail server
Steps to recreate: Having 2 PCs using the same IMAP email account (and others) in Thunderbird.
1. I started editing a new mail on one PC with Thunderbird. Saved this mail as draft. 2. I continued editing this email on another PC with Thunderbird. (Opened by double-clicking on the mail in drafts folder.) 3. I send the mail.
Thunderbird will send the mail using the SMTP server of another existing IMAP account and place it in "Sent" folder there. This could lead to mails going to spam, and it could be a security risk too!!
Here is the complete troubleshooting info below of Thunderbird on the second PC. On the first PC Thunderbird has a different setup, but is using the same IMAP/SMPT account.
The mail was re-opened from account 1, which is the default account here. The senders address was set to this account and not changed in editing window. When I clicked "send", Thunderbird used account 5 to send the mail and placed it in "sent" folder of account 5.
I really hope this can be fixed!
Greetings, Greg
Application Basics
Name: Thunderbird Version: 52.2.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1 Profile Directory: Open Directory
(Unknown location) Application Build ID: 20170626135948 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mail.your-server.de:993, SSL, passwordCleartext
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, true
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, false
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, false
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) mail.bittransfer.de:993, SSL, passwordCleartext
OUTGOING: , mail.bittransfer.de:465, SSL, passwordEncrypted, true
OUTGOING: , smtp.kabelhomepage.de:587, alwaysSTARTTLS, passwordEncrypted, false
OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
account5:
INCOMING: account5, , (imap) imap.gmx.net:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-290b4ea8-3526-44a5-bdc0-ea6550170608 (08.06.2017) https://crash-stats.mozilla.com/report/index/bp-2312cd16-b349-4d36-9e08-092cd0170507 (07.05.2017) https://crash-stats.mozilla.com/report/index/bp-5f229340-3d25-451e-8d3d-e51182160315 (15.03.2016) https://crash-stats.mozilla.com/report/index/bp-9c57b090-ac01-4dc4-b380-1e5bf2160215 (15.02.2016) https://crash-stats.mozilla.com/report/index/bp-bc36cced-df14-46e1-95a0-1c76a2150826 (26.08.2015)
Extensions Dropbox for Filelink, 1.0.1, true, thunderbird-filelink-dropbox@mikeconley.ca Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 52.2.1
font.internaluseonly.changed: true
layers.acceleration.disabled: false
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 54b86f4e-d11b-4300-a31d-8291d109d2c
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1504511858
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11,69
print.print_paper_name: iso_a4
print.print_paper_size_unit: 0
print.print_paper_width: 8,27
print.print_scaling: 0,84
print.print_shrink_to_fit: false
print.print_to_file: false
print.print_unwriteable_margin_bottom: 13
print.print_unwriteable_margin_left: 13
print.print_unwriteable_margin_right: 13
print.print_unwriteable_margin_top: 13
security.disable_button.openCertManager: false
Graphics
GPU #1
Description: X.Org -- Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0)
Vendor ID: X.Org
Device ID: Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0)
Driver Version: 3.0 Mesa 17.0.7
Features
WebGL Renderer: X.Org -- Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0) -- 3.0 Mesa 17.0.7
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.5
3.28.5
NSS Util
3.28.5
3.28.5
NSS SSL
3.28.5
3.28.5
NSS S/MIME
3.28.5
3.28.5
Steps to recreate: Having 2 PCs using the same IMAP email account (and others) in Thunderbird.
1. I started editing a new mail on one PC with Thunderbird. Saved this mail as draft.
2. I continued editing this email on another PC with Thunderbird. (Opened by double-clicking on the mail in drafts folder.)
3. I send the mail.
Thunderbird will send the mail using the SMTP server of another existing IMAP account and place it in "Sent" folder there.
This could lead to mails going to spam, and it could be a security risk too!!
Here is the complete troubleshooting info below of Thunderbird on the second PC.
On the first PC Thunderbird has a different setup, but is using the same IMAP/SMPT account.
The mail was re-opened from account 1, which is the default account here.
The senders address was set to this account and not changed in editing window.
When I clicked "send", Thunderbird used account 5 to send the mail and placed it in "sent" folder of account 5.
I really hope this can be fixed!
Greetings, Greg
Application Basics
Name: Thunderbird
Version: 52.2.1
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1
Profile Directory: Open Directory
(Unknown location)
Application Build ID: 20170626135948
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) mail.your-server.de:993, SSL, passwordCleartext
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, true
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, false
OUTGOING: , mail.your-server.de:465, SSL, passwordCleartext, false
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) mail.bittransfer.de:993, SSL, passwordCleartext
OUTGOING: , mail.bittransfer.de:465, SSL, passwordEncrypted, true
OUTGOING: , smtp.kabelhomepage.de:587, alwaysSTARTTLS, passwordEncrypted, false
OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
OUTGOING: , smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, false
account5:
INCOMING: account5, , (imap) imap.gmx.net:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
Crash Reports
https://crash-stats.mozilla.com/report/index/bp-290b4ea8-3526-44a5-bdc0-ea6550170608 (08.06.2017)
https://crash-stats.mozilla.com/report/index/bp-2312cd16-b349-4d36-9e08-092cd0170507 (07.05.2017)
https://crash-stats.mozilla.com/report/index/bp-5f229340-3d25-451e-8d3d-e51182160315 (15.03.2016)
https://crash-stats.mozilla.com/report/index/bp-9c57b090-ac01-4dc4-b380-1e5bf2160215 (15.02.2016)
https://crash-stats.mozilla.com/report/index/bp-bc36cced-df14-46e1-95a0-1c76a2150826 (26.08.2015)
Extensions
Dropbox for Filelink, 1.0.1, true, thunderbird-filelink-dropbox@mikeconley.ca
Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.max_chrome_script_run_time: 0
extensions.lastAppVersion: 52.2.1
font.internaluseonly.changed: true
layers.acceleration.disabled: false
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 54b86f4e-d11b-4300-a31d-8291d109d2c
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1504511858
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11,69
print.print_paper_name: iso_a4
print.print_paper_size_unit: 0
print.print_paper_width: 8,27
print.print_scaling: 0,84
print.print_shrink_to_fit: false
print.print_to_file: false
print.print_unwriteable_margin_bottom: 13
print.print_unwriteable_margin_left: 13
print.print_unwriteable_margin_right: 13
print.print_unwriteable_margin_top: 13
security.disable_button.openCertManager: false
Graphics
GPU #1
Description: X.Org -- Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0)
Vendor ID: X.Org
Device ID: Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0)
Driver Version: 3.0 Mesa 17.0.7
Features
WebGL Renderer: X.Org -- Gallium 0.4 on AMD ARUBA (DRM 2.43.0 / 4.4.0-93-generic, LLVM 4.0.0) -- 3.0 Mesa 17.0.7
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.5
3.28.5
NSS Util
3.28.5
3.28.5
NSS SSL
3.28.5
3.28.5
NSS S/MIME
3.28.5
3.28.5
Усі відповіді (1)
The duplicate entries for outgoing in accounts 1 and 3 with identical server settings (the bottom ones) indicate you are using multiple and perhaps different identities. Most likely, the second PC uses another identity that has defined a different SMTP server for that identity. These Identity settings overrule the general settings for an account - especially with regard to SMTP server settings and Copies & Folders - so make sure to remove any unneeded identities, or make them similar in both setups. If they are identical, make sure to set the proper default identity using Manage Identities… > Set Default.
Also see Using Identities.