Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Junk/Spam not Deleting/Moving

  • 1 відповідь
  • 2 мають цю проблему
  • 21 перегляд
  • Остання відповідь від Toad-Hall

bk913
bk913
more options

I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything.

I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything. I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

Усі відповіді (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

What have you got set up in the accounts 'Junk Settings' ? Right click on mail account name in Folder Pane and select 'Settings' Select 'Junk Settings' Post an image showing the 'Junk Settings'.

re :I actually have a message filter to delete spam and it doesn't seem to be doing anything. Post an image showing the Filter contents.