This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Why is my correct version not recogonized

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 6 دیکھیں
  • آخری جواب بذریعہ cor-el

waynegr69
waynegr69
more options

I am unable to get some websites, including Mozilla, to recognize the fact I am running the most current version of Firefox. I have automatic update on my system, so new releases are downloaded automatically. Currently I am using ver 53.0 32 bit. Since I am using a 64 bit system, is that a part of the problem?

For some reason, the version I am running is not properly showing up where ever it is websites look to determine the version I am using.

I am unable to get some websites, including Mozilla, to recognize the fact I am running the most current version of Firefox. I have automatic update on my system, so new releases are downloaded automatically. Currently I am using ver 53.0 32 bit. Since I am using a 64 bit system, is that a part of the problem? For some reason, the version I am running is not properly showing up where ever it is websites look to determine the version I am using.

تمام جوابات (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The System Details list shows that you have a corrupted user agent.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 CpBbjmJa-14 Firefox/40.0

See: