This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

All my email is periodically deleted without my permission.

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 6 دیکھیں
  • آخری جواب بذریعہ Sander G.

more options

All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

تمام جوابات (1)

more options

Please check the following:

  • Tools, Account settings, then in your account, go to Synchronization & Storage
  • Ensure the selected option is "Don't delete any messages"

If this is the case, please let us know if you are using POP or IMAP (see the Type section in the Server Settings).