Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why can't I highlight NYT text with Firefox but can with Edge?

  • 8 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi RichiPho

more options

My question pretty much gives the details. What more do you want? If I attempt to highlight a word, sentence, paragraph in a New York Times article nothing happens.

My question pretty much gives the details. What more do you want? If I attempt to highlight a word, sentence, paragraph in a New York Times article nothing happens.

Tất cả các câu trả lời (8)

more options

I think this thread from a couple weeks ago has our standard troubleshooting suggestions. Could you see whether anything there is helpful:

Can't select text on New York Times site (unsolved)

more options

Thanks for your response but I wasn't able to find anything to solve problem which I have lived with for months, been too lazy to complain. I had contacted the NYT Techies and their response was it's a Mozilla problem, so now what? Do I switch browsers because I am tired of having this issue or does Mozilla put some brains into it and solve?

more options

How about a sample link and let others try with their FF57+ or FF58 to see if they get the same problem?

more options
more options

No problems here.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

I've finally tried everything suggested but nothing has worked. But I did find out some interesting things. 1. I have an older Dell Laptop running Windows 10 which does not exhibit the problem. 2. If I enter reader view I am able to highlight contents of the NYT page.

more options

It is possible that the text gets selected, but that you do not see the highlight color. You can check that via the right-click context menu when you have tried to select some text.

more options

Done that no joy.