Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Just sending mail

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

more options

Since BT's new improved email service!!!, I cannot send or forward any emails with Thunderbird. It's something to do with the SMTP server which will not recognise my username or password. I get mail in but thats it. BT have talked me through everything they know but can't fix it. An hour and a half and they still are stumped after trying every possible thing. Deleting the program etc etc. The thing is it wont work on my other email programs either but on BT webmail all is ok. Usernames and password accepted with mail in and out no problem. I think it's BT they don't think it is. They wont accept a third party (Thunderbird) problem. Don't know where to turn as I don't want to use BT Webmail or my phone to send out messages that come in to Thunderbird. Been fine until just lately. HELP.

Since BT's new improved email service!!!, I cannot send or forward any emails with Thunderbird. It's something to do with the SMTP server which will not recognise my username or password. I get mail in but thats it. BT have talked me through everything they know but can't fix it. An hour and a half and they still are stumped after trying every possible thing. Deleting the program etc etc. The thing is it wont work on my other email programs either but on BT webmail all is ok. Usernames and password accepted with mail in and out no problem. I think it's BT they don't think it is. They wont accept a third party (Thunderbird) problem. Don't know where to turn as I don't want to use BT Webmail or my phone to send out messages that come in to Thunderbird. Been fine until just lately. HELP.

Tất cả các câu trả lời (1)

more options

What are your settings? They should be: mail.btinternet.com on 993 (IMAP) or 995 (POP), 465 for SMTP; SSL/TLS, normal password authentication, User Name = email address.

https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers