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after setting my home page per your instructions it keeps reverting back to searchqu, which I have never set as my home page

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  • Trả lời mới nhất được viết bởi Searchqu Support Team

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I keep trying to set my home page to nytimes.com. I drag the NYT icon to the home button, click yes when asked if I want this to be my home page. Then if I click on the home button, or close firefox and reopen, the home page has reverted back to searchqu. I have never set my home page to searchqu.

I keep trying to set my home page to nytimes.com. I drag the NYT icon to the home button, click yes when asked if I want this to be my home page. Then if I click on the home button, or close firefox and reopen, the home page has reverted back to searchqu. I have never set my home page to searchqu.

Giải pháp được chọn

You have Malware installed which keeps resetting your Firefox pref for the homepage. You need to get rid of that Malware.

HiJackThis should be able to locate and remove that.
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Or you can attempt to locate the offending files and manually remove them, if you have an idea of which program you installed dumped that Malware on your PC.
http://www.computing.net/answers/security/searchqu-uninstall-how-to/33902.html

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Giải pháp được chọn

You have Malware installed which keeps resetting your Firefox pref for the homepage. You need to get rid of that Malware.

HiJackThis should be able to locate and remove that.
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Or you can attempt to locate the offending files and manually remove them, if you have an idea of which program you installed dumped that Malware on your PC.
http://www.computing.net/answers/security/searchqu-uninstall-how-to/33902.html

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See also these threads about searchqu:

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Hello!

My name is John, and I'm a member of the Searchqu Support Team. I'm here to assist :) @Louisela-when the software installed onto your pc it offered two basic installs, typical installation, which lists the add-on features such as searchqu default search, and Custom installation, which allows you to select the add-ons that you wish to install. There's no need to worry if you did the typical install - this isn't a virus,nor malware, and there's no need to Perform a virus scan against it.

Please follow the instructions below in order to change Searchqu as your homepage setting:

1.Go to Control Panel > Add/Remove Programs > look for windows searchqu toolbar > Uninstall

2.Write in the URL address: "about:config" It'll warn you to be careful. Go in anyway. Search for:"homepage". In the filter and double click "browser.startup.homepage" from here you can change your default homepage to a multitude of sites.

If you followed the instructions and still can't find a solution to the issue, please don't hesitate to let us know and we will walk you through it :)

The Searchqu support team

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