After doing a clean install of OSX Lion, I want to re-install my synced firefox preferences. I saved my key before clening the computer but not firefox says the key is incorrect. Any ideas would be most appreciated!
After doing a clean install of OSX Lion, I want to re-install my synced firefox preferences. I saved my key before clening the computer but not firefox says the key is incorrect. Any ideas would be most appreciated!
Giải pháp được chọn
Try typing the Recovery Key without the 5 hyphens.
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See if this helps you:
https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync
Thanks for the tip but unfortunately it doesn't help. I have been through these steps a bunch of times, but because I can't login without resetting my key (and subsequently deleting all of my backup), I never see the "Manage Account" drop-down or the "add a device..." option.
After attempting with the key I had saved and I get the "Wrong Recovery Key" message, there is an option that says "I have lost my other device" which will give the option to change the key along with a friendly note that says if you change your key everything will be lost!?!!
My guess is that my key is missing or has a wrong character in it. Since I wiped my computer, I cannot see it again. If the key is gone, does that mean recovery of the backup is impossible?
Giải pháp được chọn
Try typing the Recovery Key without the 5 hyphens.