If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

• bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

• You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

• http://kb.mozillazine.org/Mozilla_Crash_Reporter
• https://support.mozilla.org/kb/Mozilla+Crash+Reporter

bp-5b0474a3-ee40-4dc7-87b0-ef2f72140125 1/25/2014 3:19 PM bp-d906f7fd-0aaf-4e78-ac13-8f9c12140125 1/25/2014 3:19 PM bp-dc1dabeb-f113-4403-becd-4f10f2140125 1/25/2014 3:04 PM bp-8ff49b5d-510c-4b3b-bfa6-e0bc72140125 1/25/2014 3:04 PM 00172510-1835-4943-87f3-e73b1fdae0a4 1/25/2014 3:04 PM bp-fdf5cb2a-b779-4b27-8706-45b142140125 1/25/2014 1:18 PM

I hope these are what you requested. If not please let me know. Thanks in advance for your help and interest.

That looks like a problem with the Nvidia display driver.

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

You are amazing. Great help. I cannot thank you enough. Nvidia display driver would have been my last guess. Thank you.

You're welcome