This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

can't sent emails error message the mail server sent an incorrect greeting SMPT TalkTalk (server not available cm5gb1)

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 15 views
  • i mujjee tontu mooy JohnandVal

Freyja1212
Freyja1212
more options

I can not send emails. an error message states The mail server sent an incorrect greeting SMPT TalkTalk.net ESMTP server not available.

I can not send emails. an error message states The mail server sent an incorrect greeting SMPT TalkTalk.net ESMTP server not available.

Saafara biñ tànn

I have a similar problem. Can't send, get responses as per images. ("An error occurred with the POP3 mail server. Mail server pop3.nsw.exemail.com.au responded:" and "An error occurred while sending mail: The mail server sent an incorrect greeting: +OK Dovecot ready. (Here there be dragons!)."

My ISP assures me that since I can send using webmail the problem must lie with Thunderbird - I am very doubtful! Any help would be much appreciated.

John

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

You should talk to your email provider.

JohnandVal
JohnandVal
more options

Saafara yiñ Tànn

I have a similar problem. Can't send, get responses as per images. ("An error occurred with the POP3 mail server. Mail server pop3.nsw.exemail.com.au responded:" and "An error occurred while sending mail: The mail server sent an incorrect greeting: +OK Dovecot ready. (Here there be dragons!)."

My ISP assures me that since I can send using webmail the problem must lie with Thunderbird - I am very doubtful! Any help would be much appreciated.

John

christ1
christ1
  • Top 25 Contributor
more options

Webmail infrastructure is independent from POP/IMAP/SMTP servers. Therefore, if webmail works, this isn't an indication that there are no other problems.

JohnandVal
JohnandVal
more options

Thank you. Much as I thought. A friend made a suggestion which I'll follow up - maybe my ISP has tightened up on security (which I'll admit isn't good), so I'll try encription, passwords and anything else that Thunderbird will accept.

I'll report back with news of any success.

John