This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whist setting up new outlook.com email configuration could not be verified

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy Rustyb

more options

Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

Hi there folks During mail account setup for my outlook.com email i choose auto configuration of the servers I entered the correct email address and password but get an error message configuration could not be verified,is the user name or password wrong ? I have checked the server settings and they are correct (POP3).My login works when I log into my webmail on outlook live on explorer so there should be no reason why it doesn't work.Please could you help.Thanks

All Replies (2)

more options
more options

Thank you.Your solution worked perfectly.I am extremely grateful :)