This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

eBay site error

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy xmastoo

more options

Whenever I try to visit any eBay site I get an error message that it can't understand the site and that I may need other software to open the page. Its just eBay not something out of the ordinary.

Whenever I try to visit any eBay site I get an error message that it can't understand the site and that I may need other software to open the page. Its just eBay not something out of the ordinary.

All Replies (2)

more options

Hello pavh5775.

does this only happen on eBay? and what exactly does the popup say?

more options

Something about not having the right software to look at the ad