This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On a particular site I cannot order online with Firefox when I can with IE

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Pj

more options

Firefox V66.0.2, IE V11.0.9600.19301

Site url is: https://www.dunelm.com/product/3-tier-wooden-shoe-rack-1000143182

I read through the Forum post "Why can't I order an online item from Walmart Canada with Firefox 63.0.1 but can with Internet Explorer ?"

and tried the last mentioned suggestion, without success. Could it be down to the way that the site I was trying to use has been structured? -its 'Search' facility is pretty dire.

Firefox V66.0.2, IE V11.0.9600.19301 Site url is: https://www.dunelm.com/product/3-tier-wooden-shoe-rack-1000143182 I read through the Forum post "Why can't I order an online item from Walmart Canada with Firefox 63.0.1 but can with Internet Explorer ?" and tried the last mentioned suggestion, without success. Could it be down to the way that the site I was trying to use has been structured? -its 'Search' facility is pretty dire.

Saafara biñ tànn

I tried the site and clicked on the 'Basket' button and nothing happened. I turned-OFF Content Blocking and was able to put the Shoe Rack in the Basket.

When Trackers are Blocked, some of these Trackers that have a part in site function will stop working. FireFox seems way too aggressive in doing this in the 'Name of Privacy'.


~Pj

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

more options

Saafara yiñ Tànn

I tried the site and clicked on the 'Basket' button and nothing happened. I turned-OFF Content Blocking and was able to put the Shoe Rack in the Basket.

When Trackers are Blocked, some of these Trackers that have a part in site function will stop working. FireFox seems way too aggressive in doing this in the 'Name of Privacy'.


~Pj

more options

Thanks ~Pj, that seems to do the trick. ISIHAC

more options

ISIHAC said

Thanks Pj,

That seems to do the trick.

I'd suggest to use Standard Content Blocking. The 'Tracking' Cookies that get blocked on the other Content Blocking settings all too often are breaking some Website functions.


~Pj