We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

PASSWORDS MISSING - HEEEEELLLLLP PLEASE

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

coristern
coristern
more options

Updated Firefox browser and when I went to log in to some accounts, all of my passwords and logins were missing. Luckily, I can still see them for now on my phone version of Firefox, but I have no idea how to get them back on my browser. I have tried using the sync button on the phone, but it won't update to the browser. Any tips on how to get all of my passwords back without having to manually input everything?

Updated Firefox browser and when I went to log in to some accounts, all of my passwords and logins were missing. Luckily, I can still see them for now on my phone version of Firefox, but I have no idea how to get them back on my browser. I have tried using the sync button on the phone, but it won't update to the browser. Any tips on how to get all of my passwords back without having to manually input everything?

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Yeah, I recently had a scare when all of my logins did not show in Nightly. For some reason the page is taking longer to load lately. I don't see the same issue in 91. So logging out and then back into Sync doesn't help? How about trying a different account on your computer. Then log into Sync and see what happens.

jonzn4SUSE moo ko soppali ci

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you connected to this Sync account on the desktop computer ?

See also: