This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

thunderbird is doubling my outgoing (sent) email, why?

  • 2 tontu
  • 8 am na jafe-jafe bii
  • 109 views
  • i mujjee tontu mooy bret261

bret261
bret261
more options

My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

Saafara biñ tànn

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

Jàng tontu lii ci fi mu bokk 👍 12

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Saafara yiñ Tànn

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

bret261
bret261 Ki laajte
more options

Yes, I am using an Outlook account and your instructions solved the problem, thank you so much. I appreciate you taking the time to help me out.