crash reporters
Crash ID: bp-c6a06350-7fed-41e6-aca4-3d0762140822 Crash ID: bp-c659315a-37ba-4252-aff7-c7fc52140822 Crash ID: bp-8c15c395-c05d-4f96-a34f-b34f92140822 Crash ID: bp-7766bf81-8f4f-4a6a-aae0-908062140822 Crash ID: bp-98c7fbb6-b0ac-47d8-8b7d-eaca22140822
My firefox can't open and the crash reporter keeps on pop up... any solution with that ?
Isisombulu esikhethiweyo
hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.
first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...
afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.
for some general info see Troubleshoot Firefox issues caused by malware
Funda le mpendulo kwimeko leyo 👍 1All Replies (2)
Isisombululo esiKhethiweyo
hello eric_93, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named datamngr.dll.
first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...
afterwards please run a full scan of your system with different tools like the free version of malwarebytes, adwcleaner & microsoft safety scanner.
for some general info see Troubleshoot Firefox issues caused by malware
Thank you very much ... it really help !!! Very thank youuu