This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Lost all my history and many bookmarks

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu fernnekane

fernnekane
fernnekane
more options

I have lost all my history and a large number of bookmarks. We never deleted anything. We tried restarting a few times; couldn't restore anything. Finally we uninstalled Firefox. I now have to download it again. Where are all my bookmarks? Please help! I'm at [email address]

I have lost all my history and a large number of bookmarks. We never deleted anything. We tried restarting a few times; couldn't restore anything. Finally we uninstalled Firefox. I now have to download it again. Where are all my bookmarks? Please help! I'm at [email address]

Ilungisiwe ngu Paul

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I have removed your email address for your privacy and security.

if you have removed Firefox for Android from your Android device, there is not going to be any way to get your bookmarks back.

If you have a copy of your data on another version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data across.

fernnekane
fernnekane Umnini wombuzo
more options

I have a Mac. Is there an older version of Firefox that I can install to help me find my bookmarks? Would you not have them on your server in case they get deleted by accident?

I had so many bookmarks in my tool bar and Bookmarks Menu, Surely they must be somewhere. Can you re-instate my Firefox? I think I update the application several months ago to a newer version. Can I re-download an older version of Firefox to find my bookmarks. Surely they can be restored if there was an accident.

In this case, I did not touch anything. I did not delete anything. I was just downloading some data from a WD external hard drive to my desktop over a few days, that's all.

Can you help me find my data on the last version of Firefox before I updated it recently? I need my bookmarks.