This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Retain messages in Deleted folder

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu chstco

chstco
chstco
more options

I have a yandex.com mail account. Yandex removes all messages in the deleted folder after three months. I am trying to find a way to not have the messages gone also in my thunderbird deleted folder after three months. I already went to "account settings" -> "synchronisation & storage" and said to not delete any messages. Also I went to "properties" -> "retention policy" of that folder and said not to delete any messages. But it seems like since yandex deletes them thunderbird will also.

I was wondering if maybe I have to temper with the "disk space" settings in "account settings". Or is there any other advice I could follow?

Best, Stevie

I have a yandex.com mail account. Yandex removes all messages in the deleted folder after three months. I am trying to find a way to not have the messages gone also in my thunderbird deleted folder after three months. I already went to "account settings" -> "synchronisation & storage" and said to not delete any messages. Also I went to "properties" -> "retention policy" of that folder and said not to delete any messages. But it seems like since yandex deletes them thunderbird will also. I was wondering if maybe I have to temper with the "disk space" settings in "account settings". Or is there any other advice I could follow? Best, Stevie

Isisombulu esikhethiweyo

If Yandex has a retention policy that can't be adjusted for Trash, then it will override any setting in TB, since their policy is applied on the server, before mail reaches TB. You could create a filter that copies deleted messages to a subfolder of Local Folders, and run it manually.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

chstco
chstco Umnini wombuzo
more options

I guess I could tell thunderbird to move the messages to another folder when being deleted. But I would prefer if they just stay in the deleted folder until I manually empty this one.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

If Yandex has a retention policy that can't be adjusted for Trash, then it will override any setting in TB, since their policy is applied on the server, before mail reaches TB. You could create a filter that copies deleted messages to a subfolder of Local Folders, and run it manually.

chstco
chstco Umnini wombuzo
more options

Thanks man. I will read into this filter creation and hopefully can set it up successfully.

Ilungisiwe ngu chstco