This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i was required to update firefox and all my old bookmarks were deleted, how do i restore them?

  • 2 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

3/6/24,

i was required to update mozilla firefox on my windows10 and all my old bookmarks were deleted, how do i restore them?
3/6/24, i was required to update mozilla firefox on my windows10 and all my old bookmarks were deleted, how do i restore them?

All Replies (2)

more options

Sorry to hear about this problem.

Are you able to add new bookmarks right now? If not, the relevant files might be locked. Try doing a regular shutdown/restart of Windows to clear file locks.

Next, do you recall doing a Refresh/Reset/Tune-up as part of your update? This would move your entire old profile folder (your Firefox settings/data folder) to your Windows desktop inside a folder named Old Firefox Data. Do you see anything like that?

If neither of those is relevant, try the first section of the following article about checking for other profiles:

Recover lost or missing Bookmarks

The rest of the article also could be helpful. To update us on your progress, please return to this thread on the forum (if you hover your user picture in the upper right, a panel drops down where you can access a list of your questions).

more options