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New profile will not allow access to internet

David Leitch
David Leitch
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Each year I set up a new profile under same account and call it 2024, 2025 etc. I set this up for 2025 but I get the response "Thunderbird could not connect to the server gmail.com. Access refused" I tried sending mail but get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I have not had this concern before. TB Version 128.1.1esr running on 64bit pc. I made sure that all the settings are the same as 2024 profile. POP3 account, using the same email address for over many years. Checking: Server Type POP Mail Server Server Name .gmail.com Port 995 Connection Security SSL/TLS Authentication Method OAuth2 Outgoing Server myemail@gmail.com - .gmail.com (Default) Setting up I got to end to end encryption but didn't know how to apply my existing Openkey. Nothing stored in OpenPGP Key Manager Window

I just want to get connected at this stage. Can you help me please and thank you.. Regards David

Each year I set up a new profile under same account and call it 2024, 2025 etc. I set this up for 2025 but I get the response "Thunderbird could not connect to the server gmail.com. Access refused" I tried sending mail but get "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. I have not had this concern before. TB Version 128.1.1esr running on 64bit pc. I made sure that all the settings are the same as 2024 profile. POP3 account, using the same email address for over many years. Checking: Server Type POP Mail Server Server Name .gmail.com Port 995 Connection Security SSL/TLS Authentication Method OAuth2 Outgoing Server myemail@gmail.com - .gmail.com (Default) Setting up I got to end to end encryption but didn't know how to apply my existing Openkey. Nothing stored in OpenPGP Key Manager Window I just want to get connected at this stage. Can you help me please and thank you.. Regards David

Isisombulu esikhethiweyo

Server names certainly aren't '.gmail.com'. Use the correct server names for incoming and outgoing server. https://support.google.com/mail/answer/7104828

Creating a new profile once a year is a questionable idea at best.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Isisombululo esiKhethiweyo

Server names certainly aren't '.gmail.com'. Use the correct server names for incoming and outgoing server. https://support.google.com/mail/answer/7104828

Creating a new profile once a year is a questionable idea at best.

Helpful?

David Leitch
David Leitch Umnini wombuzo
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How ever I did that makes one dumb. Thank you and we are all working fine.

Helpful?

Buza umbuzo

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