This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

why shockwave flash banner stops complete page save?

  • 1 phendula
  • 1 inayo le ngxaki
  • 10 views
  • Impendulo yokugqibela ngu cor-el

Varushka
Varushka
more options

After updating to from FF5 to FF6, or, after a Shockwave Flash update, some webpages which FF5 satisfactorilly saved as 'webpage complete' now won't save. Only an empty files folder appears. It seems specific to pages with Shockwave Flash banners (SWF). Disabling SWF does not solve issue; neither does restarting FF or clearing download lists. IE8 can save same pages as 'complete page' when Active X permitted, except SWF animation is absent. Shockwave Flash version 10.3.183.5 updated 16 August 2011

After updating to from FF5 to FF6, or, after a Shockwave Flash update, some webpages which FF5 satisfactorilly saved as 'webpage complete' now won't save. Only an empty files folder appears. It seems specific to pages with Shockwave Flash banners (SWF). Disabling SWF does not solve issue; neither does restarting FF or clearing download lists. IE8 can save same pages as 'complete page' when Active X permitted, except SWF animation is absent. Shockwave Flash version 10.3.183.5 updated 16 August 2011

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).